Privacy Policy

Policy for the protection of personal data of natural persons - end users

Data privacy is of particular importance to us.

We strive to make our website user-friendly and contain as much information as possible that may be of interest to you. We also take care of its safe use, so you can rest assured that your personal data and rights are protected.


I. INTRODUCTION
In carrying out its activities, "Jinder Home" EOOD, EIK 207254309, with headquarters and management address: Sofia 1113, 3 Raiko Alexiev Street, floor 1, processes information, including personal data.

This website www.ginger-home.bg is owned by "Ginger Home" EOOD and is managed by the Company in accordance with the provisions of the Personal Data Protection Act and related legislation including, but not limited to, Regulation (EU) 2016/679 ("GDPR").

This Policy aims to inform you about the way in which we process your personal data in our capacity as an administrator, as well as about your rights. Jinderj Home strives to provide you with accessible and useful information on its website.

The protection of personal data is extremely important to us. Ginger Home does not sell your data to other companies or individuals. If we provide your data to third parties, these are our contractors who process the information on our behalf, following our instructions and applying our standard for protecting your personal data. We strive to be as clear, specific and transparent as possible in the information we provide you regarding the processing of your personal data.

II. WHAT IS PERSONAL DATA?
Personal data is any information related to an identified or identifiable natural person (such as email address, names, age, date of birth, telephone and others).

III. COLLECTION AND USE OF PERSONAL DATA.
Ginger Home collects, uses, stores and processes your personal data, which the Company needs to perform the provision of Ginger Home's services and goods. Providing this data is completely voluntary. Your data is used to manage your profile on our website and manage your purchases. They can also be used for statistical purposes related to improving the quality of our services, as well as Ginger Home's marketing activities.

Listed below are examples of the types of personal information Ginger Home may collect and the ways we may use it. You will find detailed information about the different types of data that are collected when you use the relevant Hippoland service and provide information to the Company.

Every time a user opens our web page and the various menus on it, we receive information in the form of an information protocol with the following content:

- the webpage that referred you to us;

- IP address;

- date and duration of access;

- the user's inquiry;

- the amount of transferred data;

- information about the browser and operating system you use;

- geolocation.

IV. WHAT PERSONAL INFORMATION DO WE COLLECT?
- To create a profile in the online store, to manage access and identify your profile: two names and an e-mail address;

- For orders and/or contracts for the delivery of goods: two names, e-mail address, contact phone number, country, gender, address for delivery of the ordered goods;

- When asking in the contact form - name, e-mail address, contact phone number;

- For invoicing and processing – your names, invoicing address, delivery address, email address, payment method used, payment amount and product/s, date of purchase. It is also possible to request personal data, which are mandatory according to the regulations;


V. FOR WHAT PURPOSES AND ON WHAT BASIS DO WE USE YOUR PERSONAL INFORMATION?
The main activities, purposes and grounds that are related to the processing of personal data for Ginger Home are:

- Activities to manage our e-store;

- Data for the purposes of fulfilling an order made by the Ginger Home e-store based on the conclusion of a contract;

- Accounting and invoicing of purchases and the electronic store based on our legal obligation to do so;

- Activities to manage your profile on our website;

- Data related to managing your access (identification), based on your given consent.

The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content and advertising.

We use personal information because it helps us develop, deliver and improve our products, services, content and advertising.

If you participate in an event, contest or promotion, we may use the information you provide to administer those programs.

In addition, your data is processed by Ginger Home for the purposes of:

- Establishing anomalies, complaints related to Hippoland products, based on the legitimate interest;

- Inquiries made to us relating to products based on your consent;

VI.COOKIES AND OTHER TECHNOLOGIES.
VI.I. USE OF COOKIES

In order to make your visits to the Ginger Home page as functional as possible, we use the so-called cookies.

Cookies are small text files that are stored on your hard drive.

Cookies are small files with information that are saved in your Internet browser (data on the language used, connection time, visited Internet pages) or hard disk when you visit the site. What is written below is intended to give you the necessary and comprehensive information about the cookies that Ginger Home uses on its website. We draw attention to the fact that if you share the use of your device with other persons, it is possible to change the personalized nature of the operation of the cookies.

VI.II. WHAT TYPES OF COOKIES DOES GINGER HOME USE?

The website uses cookies to facilitate your navigation. The following cookies are used:

- Cookies necessary for the functioning of your search, which enable you to use the basic functionalities such as "shopping basket" management and maintain your possible identification throughout the search;

- Personalization cookies that enable you to visit the Internet pages in a personalized way according to your previous visits, purchases, etc. They allow you to find the offers that suit you most quickly;

- Advertising cookies that allow you to receive offers from Ginger Home on websites of external partners

You can set your internet browser so that it does not save cookies or delete already saved ones. If you wish to take advantage of these functions, please contact the manufacturer of your Internet browser.

Ginger Home is not responsible if the Internet browser you use does not support the functions of controlling the use, refusing to save or deleting saved cookies. In the event that you prohibit the storage of cookies or delete already stored ones depending on their type, it is possible to disrupt the functioning of the site.

VII. SOCIAL MEDIA
Your access to social networks such as Facebook, Google +, YouTube, Twitter and others requires separate registration and acceptance of the general conditions of these sites. Ginger Home is not responsible for the protection of your personal data upon acceptance of these general terms and conditions, and in this regard it is necessary to familiarize yourself with the general terms and conditions of these sites in detail.

VII.I. Facebook

This online application uses Social Plugins ("Plugins") of the social network facebook.com, which is maintained by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. ("Facebook").

Plugins are recognized by the Facebook logos (white "f" on a blue background or "thumbs up") or are marked with "Facebook Social Plugin".

When you enter a web page, your browser will immediately make a direct connection to the Facebook servers. The content of this Plugin will be transmitted directly by Facebook to your browser, which will connect it to the website. Ginger Home Ltd. cannot influence the amount of data that Facebook collects with the help of these Plugins. Therefore, through the following link, we only inform you about what we know http://www.facebook.com/help/?faq=17512.

By connecting to these plugins, Facebook receives information that our respective website or platform has been visited. If you are logged in to Facebook, Facebook can attribute this visit to your profile. If you interact with these Plugins, e.g. press the "Like" button or write a comment, the relevant information will be immediately transferred from your browser to Facebook and saved there. If you are not registered with Facebook, it is still possible for Facebook to find out your IP address and save it.

These Facebook Plugins can be attached by site operators on their own websites or platforms. With one click on these Plugins, registered Facebook users can automatically leave a message on their Facebook profile that they like the information from the site operator's links. The Facebook-related Plugin "communicates" with Facebook on an ongoing basis and sends the data to Facebook when the website is visited - even if the user has not clicked on the Plugins.

Through the so-called iFrame connection, the browser loads, in addition to the launched page, an additional smaller "page within the page" that contains the respective Plugin. In the case of a Plugin belonging to Facebook, this iFrame link or source text originates entirely from Facebook and cannot be controlled or processed by Ginger Home Ltd.

If the browser later reconnects to the server of the social network, the "cookie" is transferred and can help create a profile. For users who subsequently register, a connection to the information contained in the "cookie" is also possible.

If the user is logged into the current Facebook session, information about both the page and the "cookie" is transmitted - and this session identification information can be attributed to the corresponding account.

We are not aware of the scope of the data and the purposes for which it is collected, as well as how it is used by Facebook. For information about your rights and setting options for the protection of your personal data, please refer to Facebook Inc. or follow Facebook's privacy guidelines here.

With add-ons, you can block Facebook-Social-Plugins for your browser using, for example, "Facebook Blocker".

VII. II. Google Analytics:


This website uses Google Analytics ("Google Analytics"), a web analysis service offered by Google, Inc. ("Google"). Google Analytics uses the so-called cookies ("cookies"), which are text files saved on your computer to enable the analysis of the use of the site by users. The information about the use of this site obtained by means of cookies is usually transmitted to and stored by Google on servers in the USA. IP anonymization has been activated on this site, which is why Google will partially delete the IP address of a user in the member states of the European Union as well as in other countries of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent and partially deleted to servers in the USA. On behalf of the operator of this website, Google will use this information to evaluate the use of the site, to compile reports on web activities and to provide the operator of the site with other services related to the use of the site and Internet use of the site. Google will not associate the IP address sent by your browser via Google Analytics with other data stored by Google.
You can prevent the recording of cookies through the corresponding settings of your browser. Please note that if you do this, you may not be able to use all features of this site.
In addition, you can prevent the collection of the data retrieved by the cookies and related to your use of the site (including IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser located at the following Internet address- plugin: https://tools.google.com/dlpage/gaoptout?hl=en. Please note that the use of the browser plug-in is limited to the respective browser and the respective computer and, once installed, cannot be deleted in order to preserve the deactivation of Google Analytics. Google's privacy policy can be found at http://www.google.com/intl/bg/policies/privacy/.
You can also opt out of data collection by Google Analytics by clicking on the following link. An Opt-Out-Cookie will be created on your computer which prevents future collection of your data when you visit this site.

VII. III. Google AdWords
This website uses Google AdWords, a remarketing and behavioral targeting service provided by Google. With this service, the advertising activity of www.hippoland.net is connected to the AdWords advertising network by means of "cookies" (see information about cookies here). Ginger Home does not identify or collect user data through Google AdWords. You can opt out of displaying an ad through Google AdWords here .

VIII. DISCLOSURE OF YOUR PERSONAL INFORMATION.
In certain cases, Ginger Home may disclose certain personal information to strategic partners - subcontractors who work with us by providing products and services related to the Company's activities or helping Ginger Home in marketing to customers. Personal information will be shared by us only to improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

In cases where Ginger Home shares information about you with third parties - suppliers of Ginger Home, the Company has mechanisms in place to ensure that they provide a level of data protection according to the agreed standard for this. Your data is also considered confidential for our partners.

Ginger Home may be required – by law, in legal proceedings, in litigation and/or at the request of public and government bodies in or outside of your country of residence – to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other matters of public importance, such disclosure is necessary or appropriate.

We may also disclose information about you if we determine that such disclosure is reasonably necessary to enforce our terms and conditions, or to protect our operations or users. Additionally, in the event of a reorganization, merger or sale, we may transfer any and all Personal Information collected to the applicable third party.

IX. TRANSFER TO THIRD PARTIES.
Ginger Home does not transfer your data to third countries outside the EU as a rule.

X. PROTECTION OF PERSONAL INFORMATION.
Hippoland takes safeguards – including administrative, technical and physical measures – to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.

When you post to forums, chat rooms or social networking services, the personal information you share is visible to other users and may be read, collected or used by them. You are responsible for the personal information you choose to provide in these instances.

All employees of Ginger Home are obliged to protect the confidentiality of your information, as well as to comply with the applicable organizational and technical measures for its protection. Access of employees of Ginger Home to your data is limited to the extent necessary to perform their duties.

In cases where Ginger Home shares information about you with third parties - suppliers of Ginger Home , the Company has mechanisms in place to ensure that they provide a level of data protection according to the agreed standard for this.

XI. STORAGE OF PERSONAL INFORMATION.
We will retain your personal information for the period necessary to fulfill the purposes set out in this Privacy Policy, unless we are required by law to retain it for a longer period. According to the type of data and the purposes for which they were collected, a storage period is determined, after which the information is permanently deleted.

XII. YOUR RIGHTS REGARDING YOUR DATA.
If you have provided your personal data to Ginger Home , you have the following options at any time:

- to check the accuracy, completeness and up-to-dateness of your contact information by logging into your profile on the Ginger Home website;
- right of access to your personal data processed by Ginger Home ;

- the right to request appropriate correction, deletion or blocking of your personal data;
- right to data portability in a structured, widely used and machine-readable format;

- the right to object at any time to the processing of your personal data, when there are legal grounds for this;
- right to refuse processing of your personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;

- right to appeal to the Personal Data Protection Commission if you believe that your data protection rights have been violated.

If you want to follow the steps related to the protection of your personal data, you can contact us via email:

office@ginger-home.bg

We may refuse to process requests that are unreasonably repetitive, require disproportionate technical effort, threaten the privacy of other users, requests that are grossly impractical or to which access is not required by law.

The exercise of your rights, when they are not repeated and unfounded, is not bound by the payment of a fee.

XIII. CHILDREN.
We do not collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible. If parents and/or legal guardians of children discover that children under their care have given their data to Ginger Home , contact us and we will delete the information as soon as possible.

XIV. VALIDITY AND UPDATE OF POLICY.
We may periodically update our Privacy Policy. In the event of a change to this policy, a notice will be published on our website, as well as the updated "Privacy Policy".

XV. Contact data.
If you wish to ask us questions related to this policy or the protection of personal data of Ginger Home, please contact us at:
office@ginger-home.bg _

XVI. Supervisory authority.
Commission for the Protection of Personal Data

Sofia 1592, Prof. Blvd. Tsvetan Lazarov" No. 2
kzld@cpdp.bg
For inquiries on received complaints, signals and questions 02/91-53-519
fax 02/91-53-525